Should you hire an Affiliate Manager?
Friday, February 27th, 2009
Affiliate programs can be a lucrative advertising strategy for your business. Getting others to advertise for you in more places will increase your traffic. But, affiliate programs can be time consuming when you have a million other things to do. Maybe hiring an affiliate manager would ease the load. Read on to see for yourself.
You create ads that will be used on these sites by your affiliates. The ads will complement the sites that they run on so they have a better chance of being clicked. The ads click directly to your website page featuring the product you are selling. It sounds easy but there are many steps to keep track of.
An affiliate program requires your time every day. Affiliates will have questions or concerns on a regular basis depending on how many affiliates you have. If you decide to have the type of program that implements an application for potential affiliates, that will have to be monitored as well.
It is not uncommon to spend up to two hours a day dealing with affiliate issues. Setting up your affiliate website will include a FAQ page, answering emails from affiliates (if that is how you choose to communicate with them), checking for each affiliates click rate and sending out payments on a regular schedule. This can take away from other needs that warrant your attention.
It could be time to hire an affiliate manager. As your number of affiliates continues to grow, so will your time spent with the affiliate program. If you can’t manage the operation by yourself, give an affiliate manager a try. You don’t want unhappy affiliates. There is nothing worse than bad press on the Internet. It spreads like wildfire.
Affiliate managers can be found online by searching for “affiliate managers” or your affiliate manager could be part of the role of a virtual assistant. Many have expertise that includes website management and support.
Affiliate managers need to be available a certain number of hours per day to oversee the program. They must have good organizational skills, customer service skills, knowledge of marketing techniques, website expertise and be flexible. They will be an extension of you and your business personality when dealing with affiliates.
Their duties will be wide and varied. Basically anything that has to do with your program will fall under their jurisdiction. That includes: answering affiliate questions, recruiting affiliates, tracking how well each affiliate is doing, pay affiliates, develop ads for affiliate use, be well versed in the latest competitor strategies, teach affiliate training (if you want to offer it) and keep affiliates interested in working with you.
Affiliate managers are not as costly as an affiliate network. As a freelancer, they can be paid by the hour for work that they do.
Hiring an affiliate manager frees up your time and leaves your affiliate program in good hands.
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